Refund Eligibility :
Refunds will not be processed if incorrect game details or account information are provided by the user during the purchase.
Valid Reasons for Refunds :
Refunds may be considered in cases of unauthorized transactions, technical issues causing non-delivery of in-game items, or other verifiable errors.
Refund Process :
Users should submit refund requests through our customer support email at tamnalaistore@gmail.com.
Please include the following details in your request:
Order number
Date of purchase
A detailed explanation of the issue.
Refund Approval :
All refund requests are subject to review and approval and may require further investigation.
TAMNALAI STORE reserves the right to refuse a refund if:
The request is made beyond the allowed refund period, or
The purchase is determined to have not been made in good faith.
Refund Methods :
Approved refunds will be processed using the original payment method used for the purchase.
In certain cases, alternative refund methods may be considered.
Non-Refundable Items :
Certain in-game items or services may be non-refundable. Users are advised to review the product description carefully before making a purchase.
Chargebacks :
Users are encouraged to contact TAMNALAI STORE for assistance before initiating a chargeback. Unauthorized chargebacks may result in the suspension or restriction of accounts.
Policy Changes :
TAMNALAI STORE reserves the right to update or modify this Refund Policy at any time. Users will be notified of any significant changes.
By using the TAMNALAI STORE website and making purchases, users acknowledge and agree to abide by this Refund Policy.